Single Dealer On-line Training Sessions


  • Training can be delivered before or after your normal working hours. 
  • Your personnel are the only participants in the program
  • “Open mic” and webcam can be used  – just like being there!
  • Program content can be tailored to concentrate on problem areas of warranty administration within the dealership
  • Instructor can share your screen data for instructional purposes

  • Introduction to Global Warranty - $395.00    Approx 3 Hrs.
  • Body Shop Warranty Procedures- $215.00   Approx. 2 Hrs.
  • New Vehicle Check-in Procedures- $215.00  Approx. 2 Hrs.
  • Transportation Claims Procedures- $215.00    Approx 2  Hrs.   
  • Service Advisor Warranty Procedures- $215.00  Approx. 2 Hrs.
  • Utilizing the GM Labor Time Guide - $215.00  Approx. 2 Hrs.
  • Shop Supervisor Warranty Policies and Procedures - $315.00  Approx. 2.5 Hrs.
  • Real Time Review and Correction of Rejected Claims  - $215.00 - Approx. 2 Hrs

Please contact Hugh Burdon at 705-352-0533 for further details or to set up your session.

             Click on the PDF Icon below for a hard copy of the course content:

Combo $380.00