Single Dealer On-line Training Sessions
- Training can be delivered before or after your normal working hours.
- Your personnel are the only participants in the program
- “Open mic” and webcam can be used – just like being there!
- Program content can be tailored to concentrate on problem areas of warranty administration within the dealership
- Instructor can share your screen data for instructional purposes
- Introduction to Global Warranty - $395.00 Approx 3 Hrs.
- Body Shop Warranty Procedures- $215.00 Approx. 2 Hrs.
- New Vehicle Check-in Procedures- $215.00 Approx. 2 Hrs.
- Transportation Claims Procedures- $215.00 Approx 2 Hrs.
- Service Advisor Warranty Procedures- $215.00 Approx. 2 Hrs.
- Utilizing the GM Labor Time Guide - $215.00 Approx. 2 Hrs.
- Shop Supervisor Warranty Policies and Procedures - $315.00 Approx. 2.5 Hrs.
- Real Time Review and Correction of Rejected Claims - $215.00 - Approx. 2 Hrs
Please contact Hugh Burdon at 705-352-0533 for further details or to set up your session.
Click on the PDF Icon below for a hard copy of the course content: